Privacy policy

This policy explains what we collect when you shop with Janet Laurel, why we collect it, and the control you have over it. Last updated August 21, 2026.

Information we collect

When you place an order or get in touch, we collect your name, email address, shipping and billing address, phone number, and the details of your order. As you browse, we also gather technical information through cookies, such as your IP address, browser type, and how you move through the site.

How we use your information

We use your information to process and deliver your orders, send confirmations and updates, answer your questions, and improve the site. If you opt in, we use your email to send occasional updates and new arrivals, and you can unsubscribe at any time.

Sharing your information

We share your information only with the service providers who help us run the store, such as our payment processor, fulfillment and shipping partners, email provider, and analytics tools. We do not sell your personal information to anyone.

Cookies

We use cookies to keep the site working, understand how it is used, and, with your consent, support marketing. You can control cookies through your browser settings, though some features may not work as well if you turn them off.

Data retention

We keep your information only as long as we need it to run the store and meet our legal and accounting obligations, then remove it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses. Email us and we will help.

Security

We take reasonable measures to protect your information, and checkout runs through a secure, encrypted connection. No method of transmitting data over the internet is completely secure, but we work to keep your details safe.